PRIVACY POLICY

By continuing use of this website you are agreeing to the terms and conditions as stated in this privacy policy.

Dobbs Marsh Services (“we, us”) respects your privacy and works hard to protect it. We want you to know who we are, the personal info we collect and how we use it. We also want to remind you that you have control of your data and privacy. If we collect personal information about you whilst using our website it will only be used in accordance to this privacy policy.

The data we collect will only be what is relevant and not excessive in relation to the purposes for which it is collected and/or further processed. We ensure your data is stored securely and protected against unlawful or unauthorised use. This also prevents your data from being lost, misused or accidentally destroyed. We have firm security measures in place but please be aware that any transmission of data is at your own risk. Although we do our utmost to protect your personal data, any transmission of information over the Internet is not guaranteed to be completely secure.

You are not under any obligation to provide personal information to Dobbs Marsh Services, however not doing so may affect our ability to provide suitable support and further services.

Please read this Privacy Policy in full to ensure you are well informed and satisfied with our use of your information.

What do we collect?

For individuals who view and interact with our website, we may collect:

Information you provide voluntarily such as:

Name
Email Address
Information you have provided in the “Message” box which is necessary to fulfil the desired task

Information we collect automatically, including:

Browser type
Date and Time of visitor request
Language Preference
Referring site

The information we automatically collect on our website from your device may be processed within countries of the European Economic Area (EEA). This may be considered personal information and this information will be secured in line with data protection laws, whilst being protected by European data protection standards.

Some of this information may be acquired by using cookies.

Why we collect information?

To process and respond to your query.
Internal record keeping.
For internal analytics, so we can improve the Dobbs Marsh Services website and understand the visitors who are drawn to our website.
In order to maintain our internal IT systems, our IT Team may also require access to your data.

Dobbs Marsh Services will only collect information from third parties with your consent unless required by law to do so. If you have given us your consent you can opt out at any time, however any processing of your personal information prior to the removal of your consent will not affect its lawfulness.

Some of the information we collect may be acquired by using cookies.

A cookie is a small text files compiled of letters and numbers that are generated by a web server. These cookies are then stored by the browser in order to track sites you visit, user preferences and behavior. Each website has the ability to send its own cookie with particular user preferences. These preferences may include:

Essential cookies which are necessary for the core functionality of the website. Not allowing these cookies may affect the users ability to use some of the websites features.
Non-Essential cookies have the ability to create a more personalized website experience. This can be achieved by collecting information such as; your preferred language settings, previous visits to the site and remembering log in data.

Identifiable Personal Information is not usually stored by cookies. However, if we have obtained personal information about you such as your email or name through our “contact us” form, this may be collected by the cookie.

Dobbs Marsh Services understands you may want to disable the use of cookies on this site and others. The most effective way to do this is by changing the cookie preferences in your browser settings. Simply choose to refuse cookies and delete them from the web browser. Please be aware it may affect the ability to use some features on our site.

Data Retention and Disclosure

At Dobbs Marsh Services we understand you have rights when it comes to your personal information and data. We will only keep your data for as long as it is required, this is until the purposes for which it was obtained have been fulfilled or until we no longer have valid business requirements for it. We understand the risk of retaining your personal information longer than necessary and so once your information has fulfilled its purposes, we will either delete it or anonymise it so it can no longer be linked to you.

If your information is anonymised we reserve the right to continue further use of your personal information in absence of your acknowledgement. Once this anonymised data is no longer of use we will delete it in accordance with applicable laws and regulations. We comply with your right to be forgotten as stated under UK GDPR.

When may disclose your data when compulsory to law enforcement bodies in order for them to fulfil their duties.

If you feel any of the personal information we have obtained on you is false or out of date please contact us so we can amend this.

Amendments

Dobbs Marsh Services reserves the rights to amend this privacy statement at any time. Please refer back to this page to ensure you are happy with any updated policies.